With recent industry data showing that 87% of marketers say building brand awareness is their primary goal, London : Los Angeles (LO:LA) underscores the importance of creating a company image that resonates with customers. The new guide reveals that emotional engagement makes customers more likely to remain loyal over time and become repeat buyers.
More information can be found at https://www.thelolaagency.com/2023/02/25/how-to-grow-emotional-engagement-with-your-customers/
The new guide underscores that brands placing emphasis on customer engagement can see strong results across several important metrics. Engaged customers are more likely to recommend the company and share content, and are less likely to switch to a competitor, the agency notes.
LO:LA explains the importance of a strong brand identity, and emphasizes that businesses should listen to customer feedback and let it guide their marketing approaches. The guide also covers creating a positive customer experience – with uniformity in communication both online and in person.
A central focus of the guide is improving the lifetime value of customers. LO:LA says that emotionally engaged customers can become advocates for the companies they feel connected to, improving brand awareness organically.
By working with LO:LA, businesses can benefit from a range of services that include brand strategy, creative development, and brand activation. With a team of experienced marketing professionals, the agency helps clients to develop a brand identity that resonates with their target audience, and creates a lasting impression across channels.
The agency states that a strong and consistent brand identity can cultivate trust and loyalty with customers. By implementing the tips in the guide, businesses can build a loyal customer base that can help to drive long-term growth.
A spokesperson states: “Overall, emotionally engaged customers have a stronger connection and affinity with the brand than non-engaged customers, leading to increased loyalty and advocacy. Therefore, creating emotionally engaged customers should be a priority for brands looking to grow their customer base and drive business growth.”
The full range of services offered by the industry includes brand strategy and design, SEO solutions, content marketing, web design, and more.
Interested parties can learn more at https://www.thelolaagency.com/2023/02/25/how-to-grow-emotional-engagement-with-your-customers/
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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No TIMES OF SURAT journalist was involved in the writing and production of this article.